At ICI, we know thermography and supply some the most reputable universities and companies in the world with our thermal cameras.
Who We Are
We are leaders in innovation of our infrared products and develop our own line of thermal cameras as well as multi-spectral infrared cameras and complete package systems, including the manufacture of NIR, MWIR, SWIR, LWIR cameras. We specialize in providing the best thermal infrared imaging for a broad spectrum of industries including aerial, medical, and industrial applications. Whether it is for medical thermography, precision agriculture (thermal cameras for drones), industrial thermography, electrical thermography, or process control our goal is to competitively supply the needs of our customers with top of the line infrared cameras.
Our small, lightweight, durable, and accurate cameras provide professional thermographers with the most accurate temperature measurement of every pixel. Our cameras have been used for many industry specific applications including cancer research, crop inspections, electrical inspections, veterinary research, industrial process management, population disease screening and much more.
Great Customer Service
We strive to provide great customer service alongside our highly accurate infrared cameras with efficacy and professionalism. Even after the sale, we provide our customers with the best, most knowledgeable service.
We continue to develop unprecedented technology for our customers, including custom builds and designs to fit your exact needs and specifications. We will do our absolute best to supply a thermal imaging solution of any spectrum of infrared light.
With some of the most experienced in the field of thermal cameras, we also provide the best ASNT thermography training available. One-on-one personal attention is given to each student to ensure that they are getting the most out of their infrared camera.
Infrared Cameras Inc's (ICI™) primary goal is to develop and manufacture the most sensitive, accurate and competitively priced Infrared Cameras in the world.
- Develop technology that provides a ground breaking impact to Medicine, UAV, Aerospace, Petrochemical, Agriculture, and Process Control Applications.
- Perform and deliver the highest quality with every task and product.
- Fully exercise the full benefit of the technology/asset that is in our possession.
- Focus as a team, debate each decision and fully support the direction.
- Treat each other with honesty and mutual respect, and any disagreements will be voiced.
- Facilitate a vibrant culture – we will celebrate success.
Infrared Cameras Inc. manufactures complete infrared systems and software. We can also provide complete engineering and OEM solutions. Our customers are some of the largest of the Fortune 500 and they rely on us for infrared equipment and thermography training, which we offer through the Infrared Training Institute.
In addition to providing custom germanium, silica, and sapphire optics, we also build windows for enclosures as well as custom pan and tilt units. We can even provide water proof, explosion proof, and customizable explosion proof pan and tilt systems.
Our knowledge and experience extends from years of using infrared imaging and temperature measurement instruments to provide solutions to managers, engineers, scientists, inspectors and operators in space, power companies, medical, pulp and paper, food industry, research and development, and various process industries. You can see our products and services used in industrial, commercial, and government applications worldwide. Our ICI 7320 was awarded “Product of the Month” by NASA1. Additionally, our systems have been used and seen on national Television shows such as "The History Channel” and “The Maury Show.”
Originally named Texas Infrared (still DBA), Infrared Cameras Inc. has been in business since March, 1995. ICI provides outstanding customer service, professional support, experienced thermography trainers, and will work to find the correct infrared solutions for your particular application and company.
Thank you for your dedicated and continued support.
1 Volume 33 No. 2, February 2009 edition of NASA Tech Briefs
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Sales Terms & Conditions
- All quotations given are valid for 30 days.
- All prices are quoted in US Dollars.
- Prices quoted do not include tax, if applicable.
- Orders resulting from this quotation are subject to acceptance by Infrared Cameras Inc.
- Unless notified in advance, all purchase orders for quoted equipment must be faxed:[wc_box color="secondary" text_align="left"]Fax: 409-866-7229 Address: ICI 2105 West Cardinal Drive, Beaumont, TX 77705 Tel: (409) 861-0788 E-mail: firstname.lastname@example.org[/wc_box]
- Payment terms for deliveries to U.S.-based customers are 100%. Payment terms for deliveries outside the U.S. are 100%.
- Payments can be made via Visa, American Express, Discover, MasterCard, or cashier's check.
- ICI has several different financing opportunities available to help you make your next infrared purchase affordable and convenient. *Currently available to USA & Canadian customers only
- Payments made directly through the website are taken via PayPal. Please call if you would rather complete a purchase over the phone to pay via one of the options stated above.
- All Texas residents are required to pay sales tax of 8.25%.
- ALL import/taxes and duty fees for international purchases are the responsibility of the BUYER.
4. Shipping & Delivery
- Delivery FOB point is Beaumont, TX, USA.
- Delivery Times: Please allow 8 to 10 weeks for delivery on all quoted orders or products on back order, unless otherwise stated. Items that are currently in stock will be shipped as quickly as possible, however, be aware that some delays may still be possible.
- Method of Shipping: Our standard method of shipping is via FedEx Ground that will be included on your invoice and must be prepaid. Please specify if alternative service is preferred.
- International Shipping: Exportation of this infrared imaging system from the United States to foreign destinations is highly regulated and controlled by the U.S. Government. Proper export documentation is required to comply with these regulations. Any extra charges to acquire these documents are NOT included in any quotation that comes from Infrared Cameras Inc.
- In the event that a camera order is rejected by the customer after a purchase order has been received, a restocking fee will be billed to the customer in the amount of 25% of the total amount of the purchase order.
- If product has already been shipped, the customer will have up to 10 days to return the item(s) in "New and Un-Used Condition" to ICI (Infrared Cameras, Inc.) for a full refund minus the above mentioned 25% re-stocking fee as well as any shipping costs associated.
Returns are not accepted. All cameras and systems, new or used, are considered sold “as is” and are nonreturnable.
- All new cameras and systems are warrantied from manufacture defects for up to one year (12 months) from purchase date stated on original invoice.
- Warranty does not cover abuse, misuse, dropped items, damage due to shipping or damage caused by catastrophic events.
- Please contact us via phone or email to claim a manufacture defect and we’ll be more than happy to go over the arrangements to begin the repair process.
- Shipment & handling costs on warranty items are the responsibility of the buyer and cover the cost to ship defective item to our facility for repair and back to you.
8. Service Claims
- In the unlikely event that the customer's imager requires factory service during or after the one-year warranty period, the customer will call Infrared Cameras Inc. and be issued a RA number.
- The customer will schedule a pickup for that instrument and assume all shipping costs to and from the factory.
- The costs of the repair, based on actual time and materials, including the shipping costs will be added to the invoice to the customer if warranty period has expired.